Terms of Service


Terms of Service Effective Date: May 9, 2025Welcome to Omnipresent AI Agency. These Terms of Service ("Terms") govern your access to and use of our website, products, and services, including AI chatbot solutions (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Services Provided Omnipresent AI Agency provides businesses with customizable AI chatbot solutions, which may include conversational AI models, web integrations, analytics, and customer support tools. The Services are intended for commercial use by businesses and organizations.

2. Eligibility To use the Services, you must be at least 18 years old and capable of entering into a legally binding agreement. By using the Services, you represent and warrant that you meet these requirements.

3. Account Registration To access certain features, you may be required to register an account. You agree to provide accurate information and keep it up to date. You are responsible for safeguarding your account credentials and for any activity under your account.

4. Subscription, Payment, and Refunds 4.1 Subscription Plans: Certain Services require a paid subscription. Pricing and features are detailed on our website.4.2 Payment Processing: Payments are processed through third-party providers. By subscribing, you authorize us to charge your payment method on a recurring basis.4.3 Refund Policy: Subscription fees are non-refundable unless otherwise required by law. You may cancel your subscription at any time through your account settings, with the cancellation taking effect at the end of the current billing cycle.

5. Acceptable Use You agree not to use the Services to:

  • Violate any applicable law or regulation

  • Generate or disseminate false or misleading information

  • Infringe on intellectual property or privacy rights

  • Promote hate speech, violence, or harassment

  • Attempt to reverse engineer, decompile, or otherwise tamper with the Services

We reserve the right to suspend or terminate your account for violations of this section.

6. Data Usage and Privacy 6.1 User Data: We collect and process data in accordance with our Privacy Policy. By using the Services, you consent to such processing.6.2 AI Input and Output: Data submitted to and generated by our AI systems may be used to improve our models and services, unless you opt out. We do not use data marked as confidential for training purposes.6.3 GDPR and Data Protection Compliance: We adhere to the General Data Protection Regulation (GDPR) and other relevant data protection laws. Users have the right to access, rectify, or delete their personal data. Requests can be made via our contact page.

7. Intellectual Property 7.1 Ownership: All intellectual property rights in the Services and content provided by Omnipresent AI Agency remain the exclusive property of the company or its licensors.7.2 Client Content: You retain ownership of any content you provide or upload. You grant Omnipresent AI Agency a non-exclusive, royalty-free license to use such content solely to provide and improve the Services.7.3 AI-Generated Output: You have a non-exclusive right to use AI-generated outputs for your business purposes, subject to these Terms. Omnipresent AI Agency does not guarantee the accuracy, legality, or appropriateness of outputs.

8. Disclaimers The Services are provided "as is" without warranties of any kind. We do not warrant that the Services will be uninterrupted, error-free, or secure. AI-generated outputs are not guaranteed to be accurate, complete, or suitable for any particular purpose.

9. Limitation of Liability To the fullest extent permitted by law, Omnipresent AI Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from or related to the use of our Services.

10. Termination We may suspend or terminate your access to the Services at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to the company or others. Upon termination, your right to use the Services will cease immediately.

11. Modifications to Terms We may modify these Terms at any time. We will notify you of material changes via email or through the Services. Continued use of the Services after such changes constitutes acceptance of the revised Terms.

12. Governing Law These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of law principles. Any disputes arising from these Terms or the Services shall be resolved in the courts of Delaware.

13. Contact Information If you have any questions or concerns about these Terms, please contact us at:Omnipresent AI Agency

https://omnipresentaiagency.com/

Email: [email protected]

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Privacy Policy for Omnipresent AI Agency

Last Updated: October 7, 2025

At Omnipresent AI Agency ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [omnipresentaiagency.com], use our AI-powered lead reactivation and automation services for local businesses, or interact with us via SMS/MMS messaging. We comply with applicable laws, including the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and A2P 10DLC requirements for responsible messaging.

By providing your information or opting in to our communications, you consent to the practices described here. If you do not agree, please do not use our site or services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and business details (e.g., company name, location) submitted via contact forms, sign-up pages, or SMS opt-ins for lead reactivation services.

  • Usage Data: IP address, browser type, device info, pages visited, and interaction timestamps (collected automatically via cookies or analytics tools).

  • Communication Data: Responses to our emails or SMS, including opt-in confirmations.

We do not collect sensitive information (e.g., health or financial data) unless explicitly required for a service and with your consent.

2. How We Use Your Information

We use your information to:

  • Provide and improve our AI-powered lead reactivation and automation services for local businesses.

  • Send transactional communications (e.g., service updates, campaign progress).

  • Deliver marketing messages via SMS/MMS (e.g., promotions, tips on AI for local business growth), but only with your explicit consent.

  • Analyze site usage to enhance user experience.

  • Comply with legal obligations or prevent fraud.

For SMS specifically:

  • Your mobile number is used solely to send alerts, notifications, or promotional messages related to our services for local businesses.

  • Message and data rates may apply. We send messages via compliant A2P 10DLC channels.

3. Opt-In and Consent for Communications

To receive SMS/MMS:

  • Web Opt-In: Check a box on our forms stating: "I consent to receive text messages from Omnipresent AI Agency at the number provided. Message/data rates apply. Reply STOP to opt out."

  • Text Opt-In: Text "JOIN" or similar to our number, confirming consent.

  • Consent is not required for transactional messages but is for marketing.

You may withdraw consent anytime (see Opt-Out below). We honor all opt-outs within 24-48 hours.

4. Sharing Your Information

We do not sell, rent, or share your mobile phone numbers or personal information with third parties or affiliates for their marketing or promotional purposes. Limited sharing occurs only as needed:

  • With service providers (e.g., Twilio for SMS delivery, Google Analytics for insights) who are bound by confidentiality and use it only for our operations.

  • For legal reasons (e.g., subpoenas, fraud prevention).

  • In business transfers (e.g., merger or sale), where your data is treated as a transferred asset.

We require all partners to comply with privacy laws and not use your data for unrelated purposes.

5. Opt-Out and Unsubscribe

  • SMS Opt-Out: Reply "STOP" to any message to unsubscribe. You will receive a confirmation: "You have been unsubscribed. Reply HELP for support or START to rejoin."

  • Email Opt-Out: Click the "unsubscribe" link in emails.

  • General: Contact us at [[email protected]] or [your-phone] to update preferences.

After opt-out, we retain your number only for compliance (e.g., 30 days to process) and do not send further messages.

6. Data Security

We use reasonable administrative, technical, and physical safeguards (e.g., encryption, access controls) to protect your information. However, no system is 100% secure—please use strong passwords and avoid sharing sensitive details.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors. If we learn of such, we delete it promptly.

8. Your Rights

Depending on your location:

  • US Residents: Request access, correction, or deletion of your data under CCPA (if applicable). Email us to exercise rights; we respond within 45 days.

  • EU/UK Residents: GDPR rights include access, rectification, erasure, and objection. Contact our Data Protection Officer at [email].

We do not discriminate based on exercising rights.

9. Cookies and Tracking

We use cookies for functionality and analytics. You can manage preferences via browser settings. For details, see our Cookie Policy [link if separate].

10. International Transfers

Data may be processed in the US or other countries with adequate protections. We ensure compliance via standard contractual clauses where needed.

11. Changes to This Policy

We may update this policy. Changes will be posted here with the "Last Updated" date. Continued use after changes means acceptance.

12. Contact Us

Questions? Email [[email protected]] or call [your-phone]. For SMS help: Reply "HELP" to messages.

This policy ensures transparency for A2P compliance. By using our services, you agree to these terms.