Effective Date: February 22, 2026
At Omnipresent AI Agency (operating as Shiney.Ai), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at https://omnipresentaiagency.com/ (the "Website"), interact with our services, or engage with our AI-powered sales enhancement tools, including through SMS or WhatsApp messaging. By using our Website or services, you consent to the practices described in this policy.
We comply with applicable privacy laws, including the Telephone Consumer Protection Act (TCPA) and guidelines from the Cellular Telecommunications and Internet Association (CTIA) for Application-to-Person (A2P) messaging. If you have any questions, please contact us at [insert contact email or address, e.g., [email protected]].
#### 1. Information We Collect
We collect information to provide and improve our services, such as AI-driven lead engagement, qualification, and booking via automated messaging. The types of information we may collect include:
- Personal Information: When you book a meeting, request a demo, run a free test, or contact us through forms on the Website, we may collect your name, email address, phone number, company name, and any other details you provide.
- Usage Data: Automatically collected information about your interactions with the Website, such as IP address, browser type, device information, pages visited, time spent on pages, and referral sources.
- Messaging Data: If you opt-in to receive communications via SMS or WhatsApp (e.g., for lead follow-ups or notifications), we collect your phone number and message history.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user behavior, preferences, and to enhance your experience. This may include analytics from third-party providers like Google Analytics.
- Other Data: Information from integrations with your CRM, calendar, or other tools if you use our services for lead management.
We do not collect sensitive personal information (e.g., health data, financial details) unless explicitly provided by you for a specific purpose.
#### 2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services, including AI-automated follow-ups, lead qualification, and scheduling.
- To communicate with you, such as responding to inquiries, sending updates, or delivering marketing messages via email, SMS, or WhatsApp (only with your consent).
- To improve our Website and services, analyze trends, and measure the effectiveness of our AI tools (e.g., engagement rates in messaging campaigns).
- To personalize your experience, such as tailoring content or recommendations based on your industry (e.g., automotive, solar, or remodeling).
- To comply with legal obligations, prevent fraud, and ensure the security of our systems, including encryption on Azure servers.
- For marketing and advertising, including retargeting ads or upselling/cross-selling opportunities, but only with your opt-in where required.
#### 3. Sharing Your Information
We do not sell your personal information. We may share it in the following limited circumstances:
- Service Providers: With third-party vendors who assist us in operating the Website and services, such as messaging platforms (e.g., for SMS/WhatsApp delivery), CRM integrations, or analytics tools. These providers are bound by confidentiality and use your data only for the specified purpose.
- Business Partners: If you integrate our services with your tools (e.g., calendars or CRMs), we may share necessary data to facilitate those integrations.
- Legal Requirements: If required by law, subpoena, or government request, or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We ensure that any shared data is protected and used in compliance with this policy.
#### 4. Communications and A2P Messaging
We may send you promotional or transactional messages via SMS or WhatsApp as part of our AI services. To receive these, you must provide express opt-in consent (e.g., by submitting your phone number through our forms and checking a consent box).
- Opt-In: By providing your phone number and consenting, you agree to receive automated messages from us. Message frequency varies based on your interactions.
- Opt-Out: You can opt-out at any time by replying "STOP" to any SMS message, or by contacting us at [insert contact]. We will honor your request promptly, typically within 24-48 hours.
- Message and Data Rates: Standard message and data rates may apply from your carrier.
- Help: Reply "HELP" for more information on our messaging program.
We comply with CTIA best practices for A2P messaging, ensuring messages are relevant, non-deceptive, and respectful of your preferences.
#### 5. Data Security
We implement reasonable security measures to protect your information, including encryption (via Azure servers), access controls, and regular audits. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
#### 6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: Request access to or correction of your data.
- Deletion: Request deletion of your data, subject to legal retention requirements.
- Opt-Out of Marketing: Unsubscribe from emails or messaging as described above.
- Cookies: Manage cookie preferences through your browser settings.
If you are a resident of certain jurisdictions (e.g., California under CCPA/CPRA), you may have additional rights, such as opting out of data sales (though we do not sell data). To exercise these rights, contact us at [insert contact].
#### 7. Children's Privacy
Our Website and services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If we become aware of such collection, we will delete it promptly.
#### 8. Third-Party Links
Our Website may contain links to third-party sites (e.g., booking pages or integrations). We are not responsible for their privacy practices. Review their policies before providing information.
#### 9. International Data Transfers
If you are outside the United States, your data may be transferred to and processed in the US. We ensure appropriate safeguards for such transfers.
#### 10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of the Website after changes constitutes acceptance.
#### 11. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Omnipresent AI Agency
3409 N 7th Ave
Ste C109 Unit 316
Phoenix, AZ 85013
Email: [insert email, e.g., [email protected]]
Phone: [insert phone number]