Privacy Policy
Effective Date: May 09, 2025
Omnipresent AI Agency
https://omnipresentaiagency.com
1. Introduction
At Omnipresent AI Agency (“we,” “us,” or “our”), your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our AI chatbot services and visit our website. It also outlines your rights under applicable laws such as the
General Data Protection Regulation (GDPR)
,
California Consumer Privacy Act (CCPA)
, and other global privacy standards.
By accessing our services, you agree to the practices described in this policy.
2. Information We Collect
We collect the following types of information when you interact with our website and AI services:
a. Information You Provide
Chat Interactions: Text, questions, commands, and other input you provide to our AI chatbots.Contact Information: Name, email address, or phone number if you submit forms, sign up, or communicate with us.Business Information: Company name, industry, or use case if you're inquiring about or purchasing services.
b. Automatically Collected Information
Device Information: IP address, browser type, device identifiers, operating system. Usage Data: Pages visited, chatbot interaction duration, referring pages. Cookies & Tracking Technologies: Please see Section 7 below.
c. Sensitive Information
We do not intentionally collect sensitive personal data (e.g., health, biometric, or financial data). However, users may voluntarily input such data into chatbot conversations. These are processed securely and not used for profiling or automated decision-making.
3. How We Use Your Information
We process your data only when we have a lawful basis. Purposes include:
To provide, operate, and improve our AI chatbots To respond to user queries and support requests To personalize your user experience To conduct analytics and performance monitoring To develop and train AI models (using de-identified or anonymized data where applicable)To enforce our terms and protect against fraud or misuse
4. Legal Bases for Processing (GDPR Compliance)
For users in the European Economic Area (EEA), our legal bases for collecting and using personal data are:
Consent (e.g., for marketing or non-essential cookies)Contractual necessity (e.g., to deliver services)Legitimate interest (e.g., improving user experience, ensuring security)Legal obligation (e.g., responding to law enforcement requests)
5. Data Sharing and Disclosure
We do
not
sell your personal data. We may share your information in the following cases:
Service Providers: With trusted vendors that help operate our platform (e.g., hosting, analytics, email communication), bound by strict data protection agreements.Legal Requirements: To comply with law, regulation, or legal process.Business Transfers: In connection with a merger, acquisition, or asset sale.
6. Data Storage and Retention
We store your data securely on servers in the
United States
or other jurisdictions with adequate safeguards. Retention periods vary based on the type of data and its purpose:
Chatbot data: Retained only as long as necessary for service improvement or compliance.Contact data: Retained for communication purposes or until you request deletion.
We use encryption, access controls, and monitoring to protect stored data.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences Analyze website usage Improve service performance
Your Choices:
You can manage or disable cookies via your browser settings. You can also opt out of non-essential cookies when visiting our site.
For more details, refer to our
Cookie Policy
(link to full cookie policy if available).
8. Your Rights
Depending on your location, you have the following rights:
Under GDPR (EU/EEA Users):
Right to access your data Right to rectify inaccurate data Right to erasure (“right to be forgotten”)Right to data portability Right to object or restrict processing Right to withdraw consent at any time Right to lodge a complaint with a Data Protection Authority
Under CCPA (California Users):
Right to know what personal data we collect and why Right to request deletion of your personal data Right to opt out of “sale” or sharing of personal data (we do not sell)Right to non-discrimination for exercising your rights
To exercise your rights, email us at
.
9. Children's Privacy
Our services are not intended for children under
13
(or
16
in the EU). We do not knowingly collect data from minors. If we learn we have inadvertently collected such data, we will promptly delete it.
10. AI Training and Data Usage
We may use de-identified or anonymized user input data to improve our AI models. We
do not
use personal data for training without your explicit consent. Measures to safeguard privacy include:
Data anonymization Data minimization Access control and audit trails
Users can opt out of having their data used for AI training by contacting us at
.
11. International Data Transfers
If you access our services from outside the United States, please note that your information may be transferred to and processed in the U.S. or other countries. We ensure appropriate safeguards such as
Standard Contractual Clauses (SCCs)
for EEA users.
12. Data Security Measures
We implement robust technical and organizational measures, including:
End-to-end encryption of data in transit Secure servers and firewalls Role-based access control Regular security audits and testing
While we strive to protect your data, no system can be 100% secure. Users are responsible for keeping their credentials confidential.
13. Policy Updates
We may update this Privacy Policy to reflect changes in law or our data practices. We will notify users of significant changes via email or website notices. The effective date at the top will always indicate the most recent version.
14. Contact Us
For questions or to exercise your rights under this Privacy Policy, contact us:
Omnipresent AI Agency
Email:
Website: