At Omnipresent AI Agency ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [omnipresentaiagency.com], use our AI-powered lead reactivation and automation services for local businesses, or interact with us via SMS/MMS messaging. We comply with applicable laws, including the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and A2P 10DLC requirements for responsible messaging.
By providing your information or opting in to our communications, you consent to the practices described here. If you do not agree, please do not use our site or services.
We collect the following types of information:
Personal Information: Name, email address, phone number, and business details (e.g., company name, location) submitted via contact forms, sign-up pages, or SMS opt-ins for lead reactivation services.
Usage Data: IP address, browser type, device info, pages visited, and interaction timestamps (collected automatically via cookies or analytics tools).
Communication Data: Responses to our emails or SMS, including opt-in confirmations.
We do not collect sensitive information (e.g., health or financial data) unless explicitly required for a service and with your consent.
We use your information to:
Provide and improve our AI-powered lead reactivation and automation services for local businesses.
Send transactional communications (e.g., service updates, campaign progress).
Deliver marketing messages via SMS/MMS (e.g., promotions, tips on AI for local business growth), but only with your explicit consent.
Analyze site usage to enhance user experience.
Comply with legal obligations or prevent fraud.
For SMS specifically:
Your mobile number is used solely to send alerts, notifications, or promotional messages related to our services for local businesses.
Message and data rates may apply. We send messages via compliant A2P 10DLC channels.
To receive SMS/MMS:
Web Opt-In: Check a box on our forms stating: "I consent to receive text messages from Omnipresent AI Agency at the number provided. Message/data rates apply. Reply STOP to opt out."
Text Opt-In: Text "JOIN" or similar to our number, confirming consent.
Consent is not required for transactional messages but is for marketing.
You may withdraw consent anytime (see Opt-Out below). We honor all opt-outs within 24-48 hours.
We do not sell, rent, or share your mobile phone numbers or personal information with third parties or affiliates for their marketing or promotional purposes. Limited sharing occurs only as needed:
With service providers (e.g., Twilio for SMS delivery, Google Analytics for insights) who are bound by confidentiality and use it only for our operations.
For legal reasons (e.g., subpoenas, fraud prevention).
In business transfers (e.g., merger or sale), where your data is treated as a transferred asset.
We require all partners to comply with privacy laws and not use your data for unrelated purposes.
SMS Opt-Out: Reply "STOP" to any message to unsubscribe. You will receive a confirmation: "You have been unsubscribed. Reply HELP for support or START to rejoin."
Email Opt-Out: Click the "unsubscribe" link in emails.
General: Contact us at [[email protected]] or [your-phone] to update preferences.
After opt-out, we retain your number only for compliance (e.g., 30 days to process) and do not send further messages.
We use reasonable administrative, technical, and physical safeguards (e.g., encryption, access controls) to protect your information. However, no system is 100% secure—please use strong passwords and avoid sharing sensitive details.
Our services are not directed to children under 13. We do not knowingly collect data from minors. If we learn of such, we delete it promptly.
Depending on your location:
US Residents: Request access, correction, or deletion of your data under CCPA (if applicable). Email us to exercise rights; we respond within 45 days.
EU/UK Residents: GDPR rights include access, rectification, erasure, and objection. Contact our Data Protection Officer at [email].
We do not discriminate based on exercising rights.
We use cookies for functionality and analytics. You can manage preferences via browser settings. For details, see our Cookie Policy [link if separate].
Data may be processed in the US or other countries with adequate protections. We ensure compliance via standard contractual clauses where needed.
We may update this policy. Changes will be posted here with the "Last Updated" date. Continued use after changes means acceptance.
Questions? Email [[email protected]] or call [your-phone]. For SMS help: Reply "HELP" to messages.
This policy ensures transparency for A2P compliance. By using our services, you agree to these terms.